Orbit Orbit

The Gap Between Hype and Delivery Every week there is another announcement about some new model that can write poetry or generate images from a few words. These demos are impressive, but they rarely translate into the kind of reliable, day-to-day value that a business actually needs. I have watched teams spend months trying to bolt a generic chatbot onto their customer support workflow, only to find that it hallucinates answers or fails on edge cases that a human would han